UPDATE: More on Water Bills

Below is a graph of the water usage of the family refereed to below – it clearly shows the water leak.  Below that is the denial from the “insurance” company:

water graphno min

 


By:  Diane Benjamin

The Water bill below looks nothing like the ones I received by FOIA, see this story:  https://blnnews.com/2019/12/01/tari-and-water-part-2/ 

water bill

The charges don’t look the same either!

This family had a water leak and found out the $1.25 leak protection insurance didn’t cover their leak.

From the documentation:  https://www.cityblm.org/home/showdocument?id=21541

leak prot

It looks like the insurance won’t cover anything unless the leak is so bad it doubles your usage.

 

6 thoughts on “UPDATE: More on Water Bills

  1. There are two parts to the insurance for water leaks. $1.05 is automatic and covers leaks related to the connection at the water main. An additional, optional add-on coverage @$12/month is for leaks running from the sidewalk to the house as well as interior leaks. Property owners are responsible for the repair of water lines on their property.

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    1. LEAK COVERAGE
      Leak Coverage covers excess water & sewer bills caused by a leak on the customer’s side of the
      meter according to the utility’s leak adjustment guidelines.
      All enhanced customer coverage offerings are a customer decision to add a la carte if they so choose.
      ENHANCED CUSTOMER COVERAGE

      WATER LINE COVERAGE
      Water Line Coverage is offered by the Utility as a customer service. This protects a customer by
      providing repair and replacement coverage in the event of a water line break from the property
      line to the foundation.
      This service is only applied when a customer makes a decision to add a la carte if they so choose.

      SEWER LATERAL COVERAGE
      Sewer Lateral Coverage is offered by the Utility as a customer service. This protects a customer by
      providing repair and replacement coverage in the event of a sewer lateral. break from the property
      line to the foundation.
      This service is only applied when a customer makes a decision to add a la carte if they so choose.

      pdf page 226 https://www.cityblm.org/Home/ShowDocument?id=19712

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      1. The keywords are “a la carte,” the $12/month add-on fee for enhanced customer coverage. Also, the condition includes, “twice the amount calucalted over a 12 month period.”

        Not sure how Renner’s bill was calculated. You would need the usage chart as shown above.

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