To: “‘[email protected]'” <[email protected]>
Sent: Thursday, July 30, 2015 5:46 PM
Subject: Response from Ameren Illinois
Regarding your blog entry: https://blnnews.com/2015/07/28/ameren-problems-anyone/
We would appreciate it if you would have the Ameren customer who sent you this concern contact us at the Ameren Illinois Construction Hotline number. We cannot discuss an individual’s account, but when there is a National Electrical Safety Code (NESC) violation, we have an obligation under state law to remove power from the premise in order to prevent injury to the customer or our employees. Ensuring the safety of our customers is a priority for Ameren Illinois.
Please encourage all Ameren Illinois customers to call or email if they have questions and we will work with them.
Ameren Illinois Construction Hotline
or contact our Residential Customer Service Line:
Ameren Illinois Media Relations