Connect Transit: Mental Illness

By: Diane Benjamin

April 28th Meeting Packet: https://connect-transit.com/file/4167/2026%2004%2028_BoT%20Meeting%20Packet.pdf

Imagine earning this much revenue in March 2026:

Now imagine how much that $100,000 cost you to earn:

$1,624,319 taxpayer dollars were spent to earn $100,211.

When that number gets to $2 million tax dollars every month will people finally realize they are being robbed? Stay tuned, it won’t take very long.


Meanwhile, the office needs a new security system. I can’t imagine why.

I hope everyone paid your taxes because this insanity is going on across the country.

5 thoughts on “Connect Transit: Mental Illness

  1. how do you lose money on advertising ? The cost of the wrap is more than the amount charged ?

  2. So how does Connct Transit compare with other cities/metro’s of similar size? I asked our friend Chat GPT. Can’t guarantee numbers are accurate, but this is what it spit out:

    For a metro its size, Connect Transit actually performs pretty well—not exceptional like the very best college-town systems, but stronger than many comparable small-city networks, especially on ridership trends and efficiency.

    Here’s how it stacks up in plain terms.

    🚍 1) Size & structure — very typical for a small college metro

    Bloomington–Normal is right in the “small urbanized area” category (~100k–200k population). Systems in this tier usually:

    run 10–25 routes
    operate mostly buses (no rail)
    rely heavily on subsidies

    Connect Transit fits that profile almost exactly:

    ~15–16 routes
    ~45 buses
    service area ~46 square miles

    👉 Compared to peers like Ames, IA or Mankato, MN, it’s middle-of-the-pack in scale.

    📊 2) Ridership — above average trend, but not elite

    This is where Connect Transit stands out a bit.

    ~2.2–2.4 million annual rides in recent years
    Ridership grew ~76% since 2008 (rare among U.S. systems)
    While peer systems were declining, Connect was increasing ridership

    👉 That’s notable. Many small-city systems have struggled post-2000 and especially post-COVID.

    But:

    It’s not at the very top tier.
    Systems like Champaign–Urbana MTD (University of Illinois) have higher ridership and service levels

    👉 So:

    Better than average trend
    Below the very best college-driven systems
    💰 3) Financials — very typical (low fare recovery)

    This is where it looks exactly like most small U.S. systems.

    Fare revenue covers only about ~10–11% of operating costs
    The rest comes mostly from state + federal funding

    👉 That’s actually normal (even a bit low):

    Many U.S. systems: ~15–40% fare recovery
    Small cities: often under 20%

    So Connect Transit is:

    not financially “strong” in a business sense
    but completely typical for its category
    🎓 4) The “college town effect” — a big advantage

    Like many better-performing small systems, Connect Transit benefits from:

    Illinois State University
    Illinois Wesleyan
    Heartland Community College

    This shows up in:

    younger riders (18–24 dominant group)
    steady base ridership

    👉 Systems without a major university usually perform worse.

    ⚖️ 5) Peer comparison snapshot

    Compared to similar-size metros:

    Category How Connect Transit compares
    System size Typical
    Ridership level Moderate
    Ridership trend Above average (strong growth)
    Financial self-sufficiency Typical (low fare recovery)
    Service intensity Moderate
    National recognition Strong (won APTA award)
    🧭 Bottom line

    If you lined up similar U.S. systems (Ames, Champaign, South Bend, Springfield MO, etc.):

    Top tier: dense college towns (Champaign–Urbana)
    Upper-middle: 👉 Connect Transit sits here
    Lower tier: car-dependent small cities with weak ridership
    🧠 The interesting takeaway

    What makes Connect Transit notable isn’t profit or scale—it’s this:

    👉 It’s one of the rare small-city systems that actually grew ridership while others declined.

    That’s usually a sign of:

    decent route design
    reasonable frequency
    strong university integration

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