Date: 10/12/2017 1:04 PM (GMT-06:00)
Subject: Staffing Issues at First Student
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Good Afternoon Unit 5 Board Members.

Let me start by saying that I am not an attorney and do not fully understand the contract between Unit 5 and First Student.  As you are all aware First Student has had some issues with staffing in the past. Though this has gotten better since last year there are still some serious issues that need addressed.  My name is David Bradley and I have been a driver with First Student since December 2012.

First Student is still struggling to cover routes on a daily basis, but has gotten very good at playing the shell game.  Drivers are regularly asked/told to cover multiple routes in addition to their own, often causing buses to be ½ hour to 45 minutes late.  With an influx of new drivers this year the routes are usually covered by drivers who are eager for a few extra bucks or may not realize that they are enabling management to keep doing this.  Office staff is regularly out on a route themselves, leaving only a skeleton crew of often only an inexperienced intern to answer phones, radio calls, etc…

Many of our drivers are currently driving routes in a Chicago school district, in fact there is a weekly sign-up sheet for drivers who want to earn 8+ hours a day driving in Chicago.  Now that seems a little strange to me to send your workforce to another terminal when you don’t have enough drivers as it is to cover your own routes, so I asked.  I was told that some of our drivers would be sent up north to drive and in turn we will have drivers from Springfield and Bartonville come and cover our routes.  So it happens every day, at least 10 drivers from other terminals come to Normal to drive our routes while several of our drivers are spending the week in Chicago.  I should mention that in both cases our buses and our fuel is being used to get those drivers to and from the other locations.  It seems that it’s the same shell game played out on a statewide scale.

Today for example the head dispatcher was out driving a route and came on the radio begging for drivers to help cover extra routes this afternoon.  Now this is a completely normal daily occurrence, but I could sense the desperation in her voice so I asked ”The desperation seems to get worse and worse every day, at what point do we bring our drivers back from Chicago?”  The response was quick and swift.  “Not over the radio, if you have questions see Mark Bohl after route.”  Now I thought I was asking a simple legitimate question, but they didn’t want others to hear it, but on Friday afternoon there was a 5 minute long radio conversation about who was winning the Cubs game and that was never stopped.

I don’t expect that you believe a word I’m saying after all I may just be a dis-disgruntled employee, but I do ask that you listen.  Listen to the drivers and monitors who deal with this everyday and ask them probing questions. Listen to the Principals and office staff at the schools who are still dealing with late buses.  But most importantly I ask that each of you pick a random time and listen to the radio traffic using a cheap scanner that can be bought at Walmart.  You will quickly learn that everything I am saying is 100% fact.

I fully expect to be reprimanded/retaliated upon by office staff and management for sending this email, but the people of Unit 5 need to know what’s really happening at First Student. I love being a bus driver, but I am also a taxpayer, parent, and former Unit 5 student myself and we deserve better.

David Bradley
Bus Driver – First Student